Whilst we take every care in shipping items in double boxes, and bubble wrap on rare pops, and single strong boxes with bubble wrap on lower priced items , damages can sometimes happen in the mail. Due to this fact we can no longer offer refunds on damages in the mail. We are always happy to provide pictures of a pop before purchase. Boxes may come with minor bumps & dents, this is how they are provided. As the boxes are very fragile we will not accept returns for this. If you require a mint box, please message us and we will do our best to provide one. Any major box defects will be listed as a separate sale. We will also not accept returns for minor paint defects as these are mass produced items and will never be 100% perfect.By Purchasing an item from us you agree to these terms and conditions.